FAQ’s
What is UWL Report + Support?
UWL Report + Support is an online tool developed by Culture Shift where staff and students can report issues anonymously or via contacting an advisor to discuss. UWL Report + Support is also home to information about internal and external support, policies and procedures.
Who can make a report?
UWL students and staff can make a report through UWL Report + Support.
What happens when someone makes an anonymous report?
The report will be viewed by one of the administrators see below for a list of administrators.
Director or Deputy of Student Services– for students
Director or Deputy of HR and Organisational Development - for staff
University Secretary – for students and staff
The administrators will first review the report to identify any risks that relate to duty of care. If no immediate risk is identified, no further, direct action will be taken. If any identifiable information is provided, the administrator will then remove the identifiable information.
The information kept will be for trend analysis and inform proactive prevention.
What is the difference between anonymous and advisor reports?
UWL does not know who has made an anonymous report, and therefore cannot reach out and provide support. Whereas if someone wants to receive support or consider informal or formal options to address a concern, they will make a named report and speak to an advisor.
What happens when someone wants to contact an advisor?
An advisor may be a Student Welfare Advisor (students) or HR Partner (staff).
The administrators (see roles above) assign a case to an appropriate advisor. Each of the advisors are provided with a login and can only access cases that are assigned to them.